Intelligent charging infrastructure starts with Plugz Uplift

Plugz combines four years of eMobility experience with advanced AI. More sessions, less management, self-service support.

From reactive to proactive charging infrastructure management

A charging station that doesn’t work. Frustrated users on the phone. Support tickets piling up. Charging sites that seem full but are used inefficiently. Customers who get lost in complex systems and keep calling your support.

Every fault means lost time, dissatisfied customers, and missed revenue. Every inefficiency costs you money. And the worst part? Many of these problems could have been prevented.

We saw this recurring for four years at every CPO, MSP, and corporate organization we worked with. The same frustrations. The same wasted time. That’s why we developed Plugz Uplift: where AI and OCPI come together, the solution the industry needs emerges.

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Recharging electric cars at the charging station in the underground parking.
Intelligent software that optimizes your charging infrastructure
Plugz Uplift

Plugz Uplift consists of AI-driven add-ons to the CPMS that seamlessly integrate with your existing infrastructure. Through API integrations, we work with charging station brands and CPO systems.

Plugz Co-pilot 

Automatic fault recovery – AI detects and solves problems automatically, your support gets breathing room

Experience

Higher occupancy rate – Smart queues and reservations increase your charging sessions by 25-30%, without additional stations

Business

Complete self-service – White-label app with which end customers independently manage accounts, charging cards, and invoices

Your infrastructure stays. Your intelligence evolves. No hardware. No migrations. Measurable results.

For whom

For operators

See Co-Pilot
For businesses

See Experience
For MSPs

See Business
Plugz Co-Pilot: Automatic fault recovery for CPOs

Detects, analyzes, and recovers faults automatically via your CPMS. Automatic resets on errors, without manual intervention. Fewer support tickets and higher uptime.

From manual resets to autonomous fault resolution.

Explore Co-pilot
Experience: Reservations and queues for corporates

Real-time insight into availability, digital queues during peak times, and reservations for employees. Location managers achieve 25-30% higher occupancy rate without additional charging points. Fewer questions to facility teams.

From charge hogs and frustration to structured throughput.

Explore Experience
Business: White-label app for MSPs

Complete self-service for end customers: account management, charging cards, invoices, and sessions. Directs users to your own network with better margins. Fewer support tickets.

From support-intensive to scalable self-service.

Explore Business
Plugz Uplift
Trusted by CPOs, service providers, and businesses

Plugz Uplift offers various benefits for diverse sectors within EV charging infrastructure.

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How it works

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See how ENGIE experiences Experience

 

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Ready for intelligent charging infrastructure management?

Discover how Plugz Uplift optimizes your charging sites. In a personal demo, we’ll show you the impact.

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FAQ

What is Plugz Uplift?
Plugz Uplift is an intelligent software solution that optimizes your existing charging infrastructure without additional hardware. Through API integrations, our AI-driven add-ons integrate with more than 80% of charging station brands and CPO systems. The platform offers automatic fault recovery, smart queues, reservation features, and self-service capabilities for end users.
Who is Plugz Uplift suitable for?
Plugz Uplift is developed for three target groups: CPOs (Charge Point Operators) who want to optimize their network with automatic fault recovery, location managers at corporates who want to increase the occupancy rate of their charging sites, and MSPs (Mobility Service Providers) who want to offer their customers white-label self-service.
How does automatic fault recovery work with Plugz Co-Pilot?
Plugz Co-Pilot continuously monitors the status of your charging points via your CPMS (Charge Point Management System). When a fault is detected, the system analyzes the cause and automatically performs a reset if it is safe and sensible. This happens without manual intervention, allowing fault tickets to be resolved automatically and uptime to increase.
Can Plugz Uplift work with my current charging stations?
Yes, Plugz Uplift integrates via API connections with more than 80% of charging station brands and CPO systems. You don't need new hardware and no complicated migrations are required. The platform works as an intelligent layer on top of your existing infrastructure. Implementation takes place within a few weeks without operational disruption.
How does Plugz Experience increase the occupancy rate of charging sites?
Plugz Experience offers real-time insight into availability, digital queues during peak times, and reservation features for employees. This prevents charging stations from remaining occupied after completion of the charging session (charge hogs) and allows more users to charge efficiently. This increases the occupancy rate by an average of 25-30% without additional charging points.
How much time and cost does Plugz Uplift save?
Plugz Uplift saves on multiple fronts: Co-Pilot automatically resolves fault tickets, the white-label app reduces support tickets, and businesses save an average of 20-25 hours per month on coordination.

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