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Privacy Policy

On this page, you will find our privacy policy. This document describes how Plugz handles our customers’ personal data.

Read the Privacy Policy

At Plugz B.V. (hereinafter: **Plugz**), we consider the careful handling of personal data to be extremely important. Personal data is therefore processed and secured with due care. In doing so, we comply with the requirements set out in the General Data Protection Regulation (GDPR).

Plugz B.V. (“Plugz”, “we”, “us”) processes personal data in a careful, secure, and transparent manner. In this Privacy Policy, we explain which personal data we process, for what purposes, on which legal bases, how long we retain the data, and which rights you have under the GDPR.

This Privacy Policy applies to:

1. Visitors to the website [www.plugz.dev](http://www.plugz.dev/)
2. Users of the Plugz Software (Clients and their employees)
3. Job applicants
4. Newsletter subscribers

1. Definitions

Data subject: Any natural person whose personal data is processed by Plugz.

Client: An organization that uses the Plugz Software.

Visitor: A person who visits the website.

Personal data: Any information relating to an identified or identifiable natural person.

Controller: Plugz, for website use, applications, marketing, and communications.

Processor: Plugz, when processing data on behalf of Clients within the Software.

Sub-processor: A third party engaged by Plugz to process personal data.

2. Controller

Plugz B.V.

Hertogstraat 131

6511 RZ Nijmegen

The Netherlands

Chamber of Commerce (KvK): 85674966

E-mail: hello@plugz.dev

Plugz has not appointed a Data Protection Officer (DPO).

3. Processing of Personal Data

3.1 Website Visitors

We process the following data:

– IP address
– Browser and device information
– Date and time of visit
– Usage data (analytics)
– Contact details provided via forms

Legal bases:

– Legitimate interest (security)
– Consent (analytics and marketing cookies)
– Consent or performance of a contract (contact requests)

Retention periods:

– Logs: 30 days
– Contact form data: 1 year
– Analytics data: 14 months

3.2 Users of the Plugz Software

Plugz acts as a processor on behalf of its Clients.

We process, among other things: name, email address, login credentials, technical logs, and session data.

Legal basis: Performance of a contract.

Retention period: Duration of the agreement plus 3 months.

3.3 Job Applicants

We process: name, contact details, CV, motivation letter, LinkedIn and/or Indeed profile information.

Legal basis: Legitimate interest and/or consent.

Retention period:

– 4 weeks after completion of the application process
– Up to 1 year with consent

3.4 Newsletter Subscribers

We process name and email address based on consent.

Retention period: Until unsubscription.

4. Disclosure to Third Parties

Plugz only shares personal data with:

– Sub-processors (such as hosting, analytics, and email services)
– Third parties if legally required
– Third parties when consent has been given

International data transfers may take place under:

– The EU–US Data Privacy Framework
– Standard Contractual Clauses (SCCs)

5. Security

Plugz implements appropriate technical and organizational security measures, including:

– TLS/HTTPS
– Encryption at rest where possible
– Least-privilege access control
– Two-factor authentication (2FA) for administrative systems
– Monitoring and logging
– Encrypted backups
– Hosting within the EU

6. Rights of Data Subjects

You have the following rights:

– Right of access
– Right to rectification
– Right to erasure
– Right to restriction of processing
– Right to object
– Right to data portability
– Right to withdraw consent

Requests can be submitted via: hello@plugz.dev

Response time: no later than 1 month.

7. Retention Periods

Plugz never retains personal data longer than necessary for the purposes for which it is processed.

See Appendix 1 for a complete overview of retention periods.

8. Changes to this Privacy Policy

Changes to this Privacy Policy will be published on the website.

In the event of material changes, data subjects will be informed by email.

Appendix 1 — Record of Processing Activities

1. Website Visits & Security

Category of data subjects: Website visitors

Data: IP address, browser information, device data

Purpose: Website security and functionality

Legal basis: Legitimate interest

Recipients: Hosting provider, CDN

Retention period: 30 days

Location: EU

2. Contact Form

Category of data subjects: Website visitors

Data: Name, email address, phone number, company name, message

Purpose: Handling contact requests

Legal basis: Consent / performance of a contract

Recipients: CRM system, email service

Retention period: 1 year

Location: EU

3. Analytics

Category of data subjects: Website visitors

Data: Anonymized analytics data

Purpose: Website optimization

Legal basis: Consent

Recipients: Analytics provider

Retention period: 14 months

Location: EU / US

4. Newsletter

Category of data subjects: Subscribers

Data: Name, email address

Purpose: Marketing communications

Legal basis: Consent

Recipients: Email platform

Retention period: Until unsubscription

Location: EU / US

5. Job Applications

Category of data subjects: Applicants

Data: CV, motivation letter, contact details

Purpose: Recruitment and selection

Legal basis: Legitimate interest / consent

Recipients: HR software

Retention period: 4 weeks / 1 year

Location: EU

6. Use of the Plugz Software

Category of data subjects: Users of Clients

Data: Identification data, login data, technical logs

Purpose: Provision of services

Legal basis: Contract

Recipients: Hosting, monitoring services

Retention period: Duration of the agreement plus 3 months

Location: EU

7. Support & Incident Logging

Category of data subjects: Users

Data: Contact details, technical logs

Purpose: Support services

Legal basis: Legitimate interest

Recipients: Support tools

Retention period: 1 year

Location: EU

Appendix 2 — List of Sub-processors

– TransIP — Hosting & infrastructure — EU
– Microsoft Office 365 — Email — EU / US
– HubSpot — CRM — EU / US

Appendix 3 — Cookie Statement

Functional cookies: No consent required.

Analytical cookies: Only with consent (unless anonymized).

Marketing cookies: Opt-in only.

Retention periods:

– Functional: session-based
– Analytics: maximum of 14 months
– Marketing: 30 days to 2 years

You can change your cookie preferences via the cookie settings on the website.

If you want, I can also:

– Align this with UK GDPR wording
– Make a short-form privacy notice
– Cross-check consistency with your DPA / processing agreement

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